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[Solved] doublespace unable to save in WIM

PostPosted: Mon Dec 08, 2014 12:17 am
by mondface
Hallo,
beim ersten mal hats funktioniert und ich habe eine zipmagic.wim auf laufwerk c: meines dell 8 venue bekommen.
von laufwerk d: habe ich die zipmagic.wim auf einen anderen computer verschoben

dann hab ich neue windows update eingespielt und wollte dann wieder doublespace verwenden.

als fehler kommt:

unable to save in WIM in d:\ZipMagic.wim
cause: unable to read data from a file

chkdsk c: /F bringt auch nix.

und nun?
lg frank

Re: doublespace unable to save in WIM

PostPosted: Mon Dec 08, 2014 12:20 am
by mondface
doublespace.jpg
doublespace.jpg (62.09 KiB) Viewed 19299 times

Re: doublespace unable to save in WIM

PostPosted: Mon Dec 08, 2014 2:44 am
by admin
Please write in English. However, based on your screenshot, I can suggest that you try to use the WIMGAPI engine instead of the WIMLIB engine for the backup portion of your operation. Just double-click the ZIPmagic icon in the DoubleSpace app to access the hidden settings window and choose the WIMGAPI engine.

Re: doublespace unable to save in WIM

PostPosted: Mon Dec 08, 2014 6:24 pm
by mondface
Hi,
thank you for your fast help, but it didnt fix it!
i get other errors now like these:

zipmagic.jpg
zipmagic.jpg (59.97 KiB) Viewed 19289 times


regards frAnk

Re: doublespace unable to save in WIM

PostPosted: Mon Dec 08, 2014 10:22 pm
by admin
What happens when you click OK?

The developer of the WIMLIB library suggested that you may be trying to use an external WIM file during the operation - this is not the case, right? You're re-compressing your C: partition with an external Undo Disk?

Re: doublespace unable to save in WIM

PostPosted: Mon Apr 27, 2015 12:48 pm
by grigoris_a
Also facing issues trying to recompress the drive with an undo disk connected.Any tips??

Image

Re: doublespace unable to save in WIM

PostPosted: Mon Apr 27, 2015 2:16 pm
by admin
I would restart the PC and then try again. I have escalated the issue internally, and will let you know more when I have found out more about the cause of the issue.

If that doesn't help, until we have been able to fix the issue, please revert to using the WIMGAPI engine for backups instead using the Options window.

Let me know how it goes!

Re: doublespace unable to save in WIM

PostPosted: Mon Apr 27, 2015 4:17 pm
by grigoris_a
Restarted pc and retried but same error.
Tried with wimgapi but failed again to save wim file.

Again the external support service is not recognized error.

Re: doublespace unable to save in WIM

PostPosted: Mon Apr 27, 2015 4:37 pm
by admin
Can you also share a screenshot of the same error happening with WIMGAPI selected as the backup engine, please? This would help.

Re: doublespace unable to save in WIM

PostPosted: Mon Apr 27, 2015 4:58 pm
by grigoris_a
I don't know if it will help much because i don't have a mouse to extend the ''cause'' .
Image