DoubleSpace "Unable to find recovery partition"

For all your technical questions and concerns.

DoubleSpace "Unable to find recovery partition"

Postby Zer0byt3 » Sat Jan 17, 2015 7:04 pm

as a owner of a 64GB surface pro I'm very interested in the potential of doublespace.
But when I try to use it I get this error:

Here is a screenshot of my hard drive partitioning, if needed:

Is there any way to solve this and successfully use DoubleSpace?
Posts: 1
Joined: Sat Jan 17, 2015 6:48 pm

Re: DoubleSpace "Unable to find recovery partition"

Postby admin » Sun Jan 18, 2015 7:38 pm

Very interesting report. Did you install Windows yourself on this system? If so, that might explain the failure; but I'd still like to fix the issue for all users. DoubleSpace does support custom Windows installations - but these might pose more edge cases that haven't all been addressed yet; as illustrated by your post.

May it be possible to get remote TeamViewer access to your computer at some point within the next couple of weeks (or a month)? This would also help me obtain more information about what is going on.

As a workaround, you can create a bootable USB stick - to which you copy all of the files in the DoubleSpace folder - and run DoubleSpace from there after manually booting your computer from the bootable USB stick. DoubleSpace automates this process fully, as long as it can locate your recovery partition, of course.

Thanks in advance for your help in solving this edge case for all customers, and of course for reporting the issue.
The Next Generation Data Compression Platform
User avatar
Site Admin
Posts: 242
Joined: Sat Feb 22, 2014 12:35 pm

Return to Support

Who is online

Users browsing this forum: No registered users and 8 guests