[Solved] doublespace unable to save in WIM

[mondface]

Hallo,
beim ersten mal hats funktioniert und ich habe eine zipmagic.wim auf laufwerk c: meines dell 8 venue bekommen.
von laufwerk d: habe ich die zipmagic.wim auf einen anderen computer verschoben

dann hab ich neue windows update eingespielt und wollte dann wieder doublespace verwenden.

als fehler kommt:

unable to save in WIM in d:\ZipMagic.wim
cause: unable to read data from a file

chkdsk c: /F bringt auch nix.

und nun?
lg frank

[mondface]

doublespace.jpg (62.09 KiB) Viewed 18105 times

[admin]

Please write in English. However, based on your screenshot, I can suggest that you try to use the WIMGAPI engine instead of the WIMLIB engine for the backup portion of your operation. Just double-click the ZIPmagic icon in the DoubleSpace app to access the hidden settings window and choose the WIMGAPI engine.

[mondface]

Hi,
thank you for your fast help, but it didnt fix it!
i get other errors now like these:

zipmagic.jpg (59.97 KiB) Viewed 18095 times

regards frAnk

[admin]

What happens when you click OK?

The developer of the WIMLIB library suggested that you may be trying to use an external WIM file during the operation - this is not the case, right? You're re-compressing your C: partition with an external Undo Disk?

[grigoris_a]

Also facing issues trying to recompress the drive with an undo disk connected.Any tips??

[admin]

I would restart the PC and then try again. I have escalated the issue internally, and will let you know more when I have found out more about the cause of the issue.

If that doesn't help, until we have been able to fix the issue, please revert to using the WIMGAPI engine for backups instead using the Options window.

Let me know how it goes!

[grigoris_a]

Restarted pc and retried but same error.
Tried with wimgapi but failed again to save wim file.

Again the external support service is not recognized error.

[admin]

Can you also share a screenshot of the same error happening with WIMGAPI selected as the backup engine, please? This would help.

[grigoris_a]

I don't know if it will help much because i don't have a mouse to extend the ''cause'' .